Welcome to our store
Every Step Has a Dastaan

 Welcome to DastaanStore!
These terms and conditions outline the rules and regulations for using our website and services.

 

1. Acceptance of Terms

By accessing or using our website (https://dastaanstore.pk/), you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these terms, you must not use our website or make a purchase.


2. Intellectual Property Rights

Unless otherwise stated, DastaanStore and/or its licensors own all intellectual property rights for the content and materials on this website.
All rights are reserved.

You must not:

  • Republish material from DastaanStore

  • Sell, rent, or sub-license website content

  • Reproduce, duplicate, or copy material from DastaanStore

  • Redistribute content without prior written consent

3. User Accounts

When you create an account with us, you agree to provide accurate and up-to-date information.
You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
If you suspect unauthorized access, please contact us immediately.

4. Orders and Payments

By placing an order through our website, you agree to purchase products in accordance with these terms.
All orders are subject to availability and confirmation of price at the time of purchase.
DastaanStore reserves the right to refuse or cancel any order at our discretion.

We accept various payment methods available at checkout. By providing payment details, you confirm that you are authorized to use the payment method.

5. Shipping and Delivery

We aim to deliver your order within the estimated timeframe mentioned at checkout.
Delivery times may vary based on your location and courier availability. DastaanStore will not be held liable for delays caused by factors beyond our control (such as weather, strikes, or logistics delays).

6. Returns and Refunds

If you are not satisfied with your purchase, you can request a return within 7 days of receiving your order.
To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase (receipt or order confirmation) must be provided.

Refunds will be processed once we receive and inspect the returned item. Certain items may be exempt from returns for hygiene or customization reasons.
Please visit our Return & Exchange Policy page for full details.

7. Limitation of Liability

DastaanStore is not liable for any direct, indirect, or consequential damages arising from the use or inability to use our website or products.
We reserve the right to modify or update these terms at any time. Continued use of our website after changes indicates your acceptance of the new terms.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.
Any disputes arising will be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.

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